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Floating Branch Manager
Nationwide
POSITION SUMMARY: The Floating Manager provides a high level of technical and analytical support to the Regional Manager. Responsibilities include coordinating coverage of branch offices and support; daily audits on branch offices; Assists with the Business Partner Program and other marketing initiatives.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide coverage and support of the daily operations of multiple branch locations.
- Conduct daily audits on branch offices for efficient operations and compliance issues.
- Ensures procedures regarding loans are being met according to company guidelines and policies.
- Assist in executing and training marketing initiatives, the Business Partnership Program and other promotional events.
- Maintain an extensive knowledge of Branch Operation policy and procedures.
- Maintain a general knowledge of Smart Choice’s policies and procedures.
OTHER DUTIES AND RESPONSIBILITIES:
- Must be able to coordinate individual travel arrangements based on the company guidelines.
- Proactively anticipate regional needs, assess options, and make recommendations on policies and actions to Regional Manager.
- Assists in the design, implementation and administration of company audit policies and procedures within Branch Operations
- Other duties as assigned.
KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIES REQUIRED:
- Must have the ability to travel to all branch locations within the region with little or no advance notice.
- Strong organization and follow up skills; ability to effectively multi task and prioritize workflow in a high volume environment.
- Above average attention to detail.
- Advanced skills with the following software programs: FileMaker, Excel, and Word.
- Exceptional interpersonal and negotiation skills.
- Must have sales experience.
- Must have the ability to provide high-quality service, excellent oral and written communication skills and the ability to recognize potential service issues or opportunities.
- Sound professional judgment.
- Ability to develop and implement quality control and follow up procedures.
- Flexibility to the changing requirements and priorities of the business.
- Must be able to travel between branch offices.
- Must be able to sit for long periods of time.
- Must be able to lift up to 50 pounds.
- Must speak fluent English
- Bilingual in Spanish is a plus
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